Privacy Policy

Last updated: 1 May 2026

This Privacy Policy explains how The Somatic Centre ("we", "us", "our") collects, uses, and protects your personal information when you visit our website [site address], book a session, or otherwise interact with us. We are committed to protecting your privacy and handling your data openly and carefully.

Who we are

The Somatic Centre is the data controller responsible for your personal information. If you have any questions about this policy or your data, you can contact us at thesomaticcentre@gmail.com

[If you have registered with the ICO, add your registration number here. Most UK businesses processing personal data need to register — check at ico.org.uk.]

The information we collect

We may collect and process the following information:

Contact and booking details, such as your name, email address, telephone number, and the sessions you book.

Information you share during consultations and sessions. Because our work is somatic and trauma-informed, this may include information about your health, wellbeing, emotional state, and personal history. This is treated as special category data and handled with particular care (see below).

Payment information, processed securely through our payment provider. We do not store your full card details.

Technical and usage data, such as your IP address, browser type, and how you use our site, collected automatically through our website platform and cookies.

Any other information you choose to provide, for example when you email us or complete a form.

Special category data

Some of the information shared during coaching and bodywork sessions concerns your health and wellbeing. Under UK data protection law this is "special category data" and receives additional protection. We process it only with your explicit consent, or where otherwise permitted by law, and we use it solely to provide and tailor our services to you. You can withdraw your consent at any time by contacting us.

How we use your information

We use your information to:

Provide, schedule, and deliver our coaching and bodywork sessions.

Communicate with you about bookings, enquiries, and your sessions.

Take payment for our services.

Keep appropriate and confidential client records.

Improve our website and services.

Comply with our legal and regulatory obligations.

Our lawful bases for processing are your consent, the performance of our contract with you, our legitimate interests in running the practice, and compliance with legal obligations.

Cookies and analytics

Our website is built and hosted on Wix, which uses cookies and similar technologies to operate the site, keep it secure, and understand how visitors use it. You can control cookies through your browser settings. For details of the cookies our platform uses, please see Wix.

Sharing your information

We do not sell your personal information. We may share it with trusted third parties who help us run our practice, such as our website host, booking system, payment processor, and email provider, and only to the extent needed to provide their service. We may also disclose information where required by law.

International transfers

Some of our service providers may store or process data outside the UK. Where this happens, we take steps to ensure your information is protected by appropriate safeguards, in line with UK data protection law.

How long we keep your information

We keep your personal information only for as long as necessary to provide our services and to meet our legal, accounting, and record-keeping obligations. Client session records are kept confidential and retained in line with professional good practice.

How we protect your information

We take reasonable technical and organisational measures to keep your information secure and to prevent unauthorised access, loss, or misuse. Session records and sensitive information are treated as strictly confidential.

Your rights

Under UK data protection law you have the right to access the personal information we hold about you, to ask us to correct or delete it, to object to or restrict how we use it, to withdraw consent, and to request a copy of your data. To exercise any of these rights, contact us at thesomaticcentre@gmail.com

If you have a concern about how we handle your data, you also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on our website, with the date it was last updated shown at the top.

If you have any questions about this Privacy Policy or your personal information, please contact us at thesomaticcentre@gmail.com